Hourly Residential Service Cost
Service |
Description |
Cost |
In-Store Quick Computer Diagnostic |
Quick 15-minute birds-eye view of the problem to provide you with a more accurate solution, project scope, total cost, and time. |
Free |
Desktops, Laptops. Windows / Hardware Diagnostic |
Windows diagnostic: If the computer OS is loading but not working well, errors, blue screen, restarts, etc. We need to run a memory integrity test, hard drive reliability test, GPU stress test, and Windows errors. Hardware diagnostic: If the computer is not working, not booting, and we need to take the computer apart to test components like motherboard, RAM, GPU, PSU, CPU Windows & hardware combo diagnostic: If the computer OS is loading but not working well, errors, blue screen, restarts, etc. But the problem requires escalating and testing components like motherboard, RAM, GPU, PSU, CPU |
$90 - $150 |
Service |
Description |
Cost |
Residential Remote Support |
Desktops, Laptops, Printers, Peripheral Equipment, Software & Basic Networks. billed in 15-minute increments |
$80/Hour |
Residential In-Store Labor |
Desktops, Laptops, Peripheral Equipment, Software. |
$90/Hour |
Residential On-Site Labor |
Desktops, Laptops, Printers, Peripheral Equipment, Software & Basic Networks. Travel time will be added for outside of the Tri-city area. |
$110/Hour |
In-Store Service Packages |
For brand new out of the box or existing computers |
Cost |
Windows / Mac Operating System (OS) Installation |
Reinstall the latest Windows / Mac OS, updates & manufacturer drivers Personalized account setup - (OS not included) |
$110 Flat Fee |
Windows / Mac Operating System (OS) Installation & Data Migration |
Reinstall - Windows / Mac OS, Manufacturer drivers & OS updates Personalized account setup & Migrating data (Documents, Pictures, Music, Video) from the old computer to the new - (OS not included) |
$160 Flat Fee |
Windows Migration form an old computer to a new computer including installed software, account settings & data |
Reinstall - Windows / Mac OS, Manufacturer drivers & OS updates Personalized account setup & Migrating installed software, account settings & data (Documents, Pictures, Music, Video) from the old computer to the new computer. You get your new computer equipped just like the old one. |
$190 Flat Fee |
Virus, Spyware, Malware, Adware Removal |
Having problems with unexpected pop-up windows, unrecognized software running in the background or an internet browser that is acting up? we will remove malicious programs and ensure your computer is virus-free again. |
$110 Flat Fee |
Labor / Diagnostic
When a computer has a problem that needs an in-depth investigation, like a random restart, we must run a diagnostic to determine the problem. In most cases, a comprehensive diagnostic takes a long time to complete, and we charge a flat fee for the diagnostic time. We will provide you with a repair quote, and you can choose if you want to proceed.
The diagnostic charges will apply once the quote is provided, and you decide not to proceed with the repair.
If you want to proceed with the repair, we will do our best to consolidate the cost of the diagnostic and repair.
When a computer has a problem that needs an in-depth investigation, like a random restart, we must run a diagnostic to determine the problem. In most cases, a comprehensive diagnostic takes a long time to complete, and we charge a flat fee for the diagnostic time. We will provide you with a repair quote, and you can choose if you want to proceed.
The diagnostic charges will apply once the quote is provided, and you decide not to proceed with the repair.
If you want to proceed with the repair, we will do our best to consolidate the cost of the diagnostic and repair.