Business Service Cost

Service	Description	Cost	Prorated Cost ​(For our Managed Services clients)
Level 1 Business Labor	Desktops, Laptops, Workstations, Printers. Peripheral Equipment, Software, Basic Networks.	$110/Hour	$90/Hour
Level 2&3 Business Labor	Servers, Firewalls, Networks, Infrastructure.	$140/Hour	$110/Hour
Level 1 Business Remote Support	Desktops, Laptops, Workstations, Printers. Peripheral Equipment, Software, Basic Networks. ​billed in 15-minute increments	$90/Hour	$70/Hour
Level 2&3 Business Remote Support	Servers, Firewalls, Networks. ​billed in 15-minute increments	$110/Hour	$90/Hour
IT Equipment Relocation	Relocate your IT equipment. After hours based on a time that is convenient for you to minimize work disruption and disconnect your equipment. Once the equipment relocated, we will then reconnect it all up and get you up and running as soon as possible.	Call	Call

Managed Services

Let's make it simple, the cost is simple to understand, easy to stay ahead of your monthly expense, and (we know, as a business owner, this is important for you) affordable.
We have complete confidence in our service, and we're sure that you will stay with us​. That is why we don't have any binding service contracts!

1. $50 per site for network monitoring.
2. $25 per computer for Managed Services with a managed virus / malware protection ($20 without AV)
3. A Backup option will be fitted for your organization needs, especially against Ransomware. We have multiple option and we got you covered.
4. Managed add-ons will be added by demand. Files Cloud Backup, Business continuity & disaster recovery, Malwarebytes, Breach Detection, Monitor employees PC activity.
5. Service, when needed or requested will be billed by the level of service above, with prorated cost for your service calls.

Simple right!

Managed add-ons

Managed Malwarebytes - $10 per computer/month
​Comprehensive security that blocks malware, hackers, viruses, ransomware, and malicious websites that traditional antivirus isn’t smart enough to stop.

• Protects your identity and privacy from hackers
• Protects your documents, financial files from ransomware
• Protects you from malicious and fraudulent websites
• Stops malware that degrades computer performance
• Crushes malware attacks that corrupt your programs
• Suspends Malwarebytes notifications when using selected programs
• Cleans up an already-infected computer

Controlio Managed Monitoring employees PC activity - $15 per computer/month​
We can easily monitor web and application usage and watch what’s happening on your staff screens live or on-demand.
Service covered, Live screen monitoring, Video screen recording, Data storage, Web filtering, Real-time session info, Web & apps tracking, Attendance, Snapshots, Keystrokes, Files usage, Stealth or tray icon, Behavior rules, and alerts, Monitoring profiles.
The client app runs in stealth mode on a work computer, so your employees won’t see additional icons or processes. The system is free to try on three computers.

File Level Cloud Backup - $10 per license for 50 gig of data / $0.15 for every additional gig
Our managed system can provide a complete integrated backup solution offering file-level backups to local, network, and cloud storage destinations.
We will make sure that your critical business files will automatically get backed up with our managed service.

Huntress managed breach detection service - $10 per computer/month
Huntress providers layer preventative security by detecting threats that slip past antivirus.

• Detect - Expose attackers who abuse legitimate Windows applications and processes to bypass other security systems and establish persistence.
• Analyze - Receive custom incident reports that combine automated intelligence with human expertise to understand the scope and severity of potential threats.
• Respond - Eliminate hackers who are dwelling in your secure environments, with one-click execution of automated actions and step-by-step guidelines to harden your security and reduce future risk.
• Report - Track incidents, review investigations, and generate client-facing collateral to demonstrate the value of your security services.

The deployed Huntress agent begins collecting relevant data and activity associated with persistence mechanisms.
Once captured, data is automatically analyzed to highlight known threats and identify new and potentially malicious activity.
A ThreatOps team reviews potential footholds—and if one is verified, the system creates a custom incident report with a detailed overview of our investigation.
​Alongside the report, Huntress includes one-click execution of automated remediation actions and step-by-step instructions for any additional work that’s required.

​Business continuity & disaster recovery - from $25 per computer/month
Our software agent will take a snapshot of your Windows OS, including all your files and data, programs, printers, settings, etc.
Cryptovirus, bad Windows update, fire, flood, theft, or drive failure. We can revert to a previously saved snapshot.
​It is the best insurance policy for your data and business operations.

Residential Service Cost

Service	Description	Cost
​In-Store Quick Computer Diagnostic	​A quick diagnostic of the computer problem in order to provide you with a more accurate solution, project scope, total cost and time.	Free / $50
Residential Remote Support	Desktops, Laptops, Printers. Peripheral Equipment, Software & B​asic Networks. billed in 15-minute increments​	$60/Hour
Residential In-Store Labor	Desktops, Laptops. Peripheral Equipment, Software.	$80/Hour
Residential On-Site Labor	Desktops, Laptops, Printers. Peripheral Equipment, Software & B​asic Networks.	$95/Hour
Virus, Spyware, Malware, Adware Removal	Having problems with unexpected pop-up windows, unrecognized software running in the background or an internet browser that is acting up? ​we will remove malicious programs and ensure your computer is virus-free again.	$100 Flat Fee
For brand new out of the box computers	For brand new out of the box computers	------
New Computer Setup with preinstalled Windows with ​data migration	Configure Out of the box new computer, update the Windows OS, manufacturer drivers ​Personalized account setup, remove unnecessary preinstalled software & Migrating data (Documents, Pictures, Music, Video) ​from the old computer to the new.	$120 Flat Fee
New Computer Setup for preinstalled Windows with programs & data	Configure Out of the box new computer, update the Windows OS, manufacturer drivers ​Personalized account setup, remove unnecessary preinstalled software & Migrating programs & data (Documents, Pictures, Music, Video) ​from the old computer to the new.	$160 Flat Fee
For existing computers	For existing computers	-------------
Windows / Mac Operating System (OS) Installation	​​Reinstall the latest Windows / Mac OS, updates & manufacturer drivers ​Personalized account setup - (OS not included)	$100 Flat Fee
Windows / Mac Operating System (OS) Installation & Data Migration	Reinstall - Windows / Mac OS, Manufacturer drivers & OS updates ​Personalized account setup & Migrating data (Documents, Pictures, Music, Video) ​from the old computer to the new - (OS not included)	$160 Flat Fee
Windows Migration form an old computer to a new computer including installed software, account  ​settings & data	​Reinstall - Windows / Mac OS, Manufacturer drivers & OS updates ​Personalized account setup & Migrating installed software, account  ​settings & data (Documents, Pictures, Music, Video) ​from the old computer to the new computer. You get your new computer equipped just like the old one.	$189 Flat Fee