WE CARE FOR YOUR IT SO YOU CAN FOCUS ON YOUR BUSINESS

Managed IT Services will provide the following:
Active Monitoring, management, and automated maintenance for your workstations identify issues early on and keep your business running better. It will reduce your IT support from doubling on go-to office tech support by identifying issues early on and keeping your business running.​

• System Tray Agent, the user can request service from CompuBC, Useful utility Apps, Easy remote support.​
• Workstation Automation. Ensure that your computer runs at an optimal condition by reducing hardware failure and replacing hardware before a total loss. Make sure your Windows system is clean from junk. Your Windows is updated and software patched, create a system restore points, hard drive optimization, alert you if you are running out of space or running out of resources, and much more.
• Remote support. Connect remotely to a PC, Mac, Server, switch, firewall, and quickly help to resolve the problem with our set of tools.
• Service desk support, once an end-user makes a service request –by phone, email, or creating a ticket – aims to resolve that call through the service desk in as short a time as possible.
• Proactively monitor Infrastructure that covers the full spectrum of hardware on your network, computers, printers, switches, routers, modems, firewalls, NAS, SAN, VoIP, etc. We will get a notification if any of your equipment changes, goes down, or is added to the network.
• Active Monitoring, management, and automated maintenance for your workstations that identify issues early on and keeps your business running better. It will reduce you're IT support from doubling on go-to office tech support.
• Identifies issues early on and keeps your business running.
• Monitoring & Managing security, Virus & malware protection. We will know if you get infected and proactively take care of the infection on our end and let you know about the situation.
• Monitoring & Managing the Hard Drive performance, health, and free space by analyzing, cleaning, and defragging the drive.
• Bailout agents "hit by a bus" scenario, we will create an Admin user on all the computers in case of a system lockdown or user corruption. We will harvest your system Windows keys, Bitlocker keys, or any credentials you provide.
• Server maintenance. Schedule a server update, hard drives integrity and RAID checkup, capacity regulating.
• Software Compliance, Helpdesk support, Microsoft Windows updates compliance patching, Hardware Performance, and more.

Our Managed Services will not only perform maintenance and protect your computer but provide you with a prorated cost for any service that we will provide for you.

What are the benefits of Managed Services

• The cost of repairs and recovery is reduced dramatically.
• An emphasis on maintenance and prevention, meaning higher performance and less downtime.
• All the services of an in-house IT department but without the extra expensive cost.
• Managed Anti-Virus / Malware with unlimited Virus removals
• Managed Infrastructure.
• Flat and affordable rates on IT services.
• Remote monitoring and access for a fast response and no call-out fees
• 24/7/365 Monitoring to prevent system failures.
• Hardware and Software monitoring, and cloud data backup.
• The peace of mind that comes with trusting the experts to handle all your network security and reliability. 

TOP 8 REASONS TO USE MANAGED IT SERVICES

Outsourcing basic IT functions such as payroll, website hosting and email have long become the norm for businesses. But business owners, like you, are realizing that the world of managed IT service is so much more than that.
To help you see all that managed IT services have to offer, here are 8 reasons why you should starting using them:
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Cost savings
One of the biggest business values of managed IT services is cost savings. Costs for IT can include hardware, maintenance, software, network infrastructure, and labor. When using a managed services, you will be able to set you mind at ease knowing that we can help to reduce unexpected expenses and downtime.
Whether you have an IT knowledge or not, our IT solutions will help you to maximize employee productivity and satisfaction, and will help you reach your business goals in the process.

Better uptime
The need for constant uptime and business continuity is more important than ever. Business owners need to be prepared for emergencies such as data loss, Virus and Malware or other disasters that have the potential to damage the company’s production. By outsourcing your IT services, we ensure that your IT systems are running smoothly and efficiently, so you can stay focused on your business operations and avoid long-term downtime. You will also be able to maximize your uptime and keep your internal staff focusing on projects and business activities that will help the company prosper.

Proactive approach to IT problems
This may be one of the best benefits of managed IT services —you don’t have to worry about your daily IT operations. By choosing to work with us, you don’t have to second guess how reliable your network connection is or how will are the computers and peripherals are performing.
We can detect potential hardware and virus problems, and can take action before they develop into more critical threats to the system. Since we offer monitoring support, we can often troubleshoot and fix glitches or bugs before you even knew they existed.

Tap into cloud solutions
By using a cloud backup service, you will be able to remotely access your files if anything happens to your computers and storage. It is accessible anywhere with an internet connection and can be restored at any time.

​Improved security
Technology, such as smartphones, tablets, laptops, servers, browsers and operating systems, all store and transmit data and therefore require strict security measures. Your business does not want to turn into the next high-profile data loss or data breach incident. If any sort of security breach happens to your company, not only will it be a major setback, but your clients are likely not to trust you again and potentially move their business elsewhere. That’s where CompuBC Solutions can help. Whether you are a doctor with confidential client information or an eCommerce company who has financial information on your server, we can enhance your security parameters to ensure that no breaches happen.​
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Gain access to newer technologies
When choosing to outsource IT services, your business benefits from having access to the latest technology and top-level solutions that will maintain your uptime and, most importantly, your profitability. This type of technology includes, but not limited to, backup and disaster recovery, remote monitoring and management. By investing in these tools, you will increase the reliability on your company’s IT infrastructure. In addition to the newer and more advanced technology, you will have us to make sure that your systems are in check.

Handle remote office IT
It is not uncommon for a business to have a remote office — there may even a few remote offices. But sometimes businesses forget that those offices need IT servicing too. In the case that the remote office is an employee who lives in another city, the last thing you want to deal with as a business owner is maintaining its technology too. Using managed IT services will help your remote office by taking over the computers remotely.

Free internal staff
Often we see businesses that have over-burdened employees who lack training and skills for certain tasks, or can’t handle the company’s IT. This is where managed IT services will help you free your internal staff for more strategic work.  By investing in managed services, your business will tackle its existing labor constraints and will prevent internal staff from constantly having to play catch-up. Your business is essentially getting a virtual chief information officer in addition to upgraded technology for your infrastructure.

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