WE CARE FOR YOUR IT SO YOU CAN FOCUS ON YOUR BUSINESS
What to expect from Managed IT Services.
Active Monitoring, management, and automated maintenance for your workstations identify issues early on and keep your business running better. It will reduce your IT support from doubling on go-to office tech support by identifying problems early on and keeping your business running.
- Workstation Automation. Ensure that your computer runs optimally by reducing hardware failure and replacing hardware before a total loss. Make sure your Windows system is clean of junk. Your Windows is updated and software patched, create a system restore points, hard drive optimization, alert you if you are running out of space or resources, and much more.
- Remote support. Connect remotely to a PC, Mac, Server, switch, and firewall, and quickly help resolve the problem with our tools.
- Help Desk support, once an end-user makes a service request –by phone, email, or creating a ticket – aims to resolve that call through the service desk in as short a time as possible.
- Proactively monitor Infrastructure that covers the full spectrum of hardware on your network, computers, printers, switches, routers, modems, firewalls, NAS, SAN, VoIP, etc. We will get a notification if any of your equipment changes, goes down, or is added to the network.
- We are monitoring & Managing security, Virus & malware protection. We will know if you get infected and proactively take care of the infection on our end and let you know about the situation.
- Password and Access documentation.
- Server maintenance. Schedule a server update, hard drives integrity and RAID checkup, and capacity regulating.
- Software and Hardware Compliance, keep your hardware life cycle up to date and your software compliant.
