WE TAKE CARE OF YOUR IT SO YOU CAN FOCUS ON YOUR BUSINESS
On-Site service for small business, office computers maintenance, servers and networks without binding contracts.
On-Site Help Desk Support - CompuBC as your IT Business Extension
All of our IT help desk services are fast and reliable, providing you with the support you need when you need it most.
- Quick, local response to routine user support questions (Microsoft applications, email, etc.)
- Server & Workstation support.
- Remote Support.
- Application installation and troubleshooting.
- Office 365, Anti-virus and anti-malware, Data backup and recovery, proactive monitoring services and more.
- User creations and setup.
- Peripheral Equipment setup (Printers, scanners, etc.)
- Mobile device email integration and troubleshooting
- Coordination with other technology vendors, such as cloud, software, or Internet service providers when needed.
Unlike a typical IT firm, you don’t deal with a different IT Guy every time you need support.
When you have an issue or need IT support, you’ll get the same person every time.
Fed up with IT issues? Here are the top 5 signs you need a MSP (Managed Services Provider) to get your business back in shape!
IT management is the base of all business operations. No matter what time of the year it is, or season, your IT systems need to give you the best performance 24/7. However, management of IT systems can be difficult and expensive. It can also get you to lose focus from core business activities, if something in your IT systems goes terribly wrong, for example a server downtime.
It’s one of those processes that require consistent planning, research, and analytics to keep your online business healthy, avoid problems while also optimizing your business performance. Due to the depth of it, business owners often state IT management to be the sole cause of their delays and distraction in key business operations. So, what are the signs that you may be ready to outsource your IT management and need a managed services provider?
Sign 1: IT Problems Just Keep on Coming – Advancements in IT industry are bringing in changing technologies and new methods to master, but you are struggling to keep up with the daily workload and sorting out issues one after the other.
Effect: By hiring a Managed Service Provider you will relieve the burden on your IT staff and achieve more efficient operations.
Sign 2: Your IT Team Can’t Meet the Service Demands – Your IT staff with generalized technology is having a hard time coping with service demands that require specialized IT skills.
Effect: When the need of support solutions goes beyond the skill sets of your staff, managed services from CompuBC are necessary to keep your systems at top functionality under added demand.
Sign 3: You Deal with Critical & Sensitive Information – Your business stores, accesses, or transmits critical data and you are unsure whether you will be able prevent sensitive data leaks, hacks, fraudulent attempts.
Effect: Managed services from CompuBC ensure that critical data such as personal and financial information, and medical records are protected all the times while also employing strategic protocols to deal with theft and intrusion attempts.
Sign 4: You Are Unable to Predict Your IT Budget – You find your IT costs vary widely each month preventing you from making a proper budget plan. Whenever something goes wrong you must pay high troubleshooting charges.
Effect: You hire a managed service provider for a fixed fee, even when you need emergency support you won’t have to pay sky high charges. This allows you to create and stick to a predictable budget.
Sign 5: You Don't Have an IT Support on Your Payroll – You can't afford to have a full-time IT support in your business and you don't have the budget for an IT service contract.
Effect: With a Managed Service Plan from CompuBC, you don't need to break the bank, CompuBC can provide a cost-effective monitoring solutions & a break/fix service as needed.
If your business is experiencing any or all of these signs, it is time to call the IT professionals at CompuBC to become your technology partner.
It’s one of those processes that require consistent planning, research, and analytics to keep your online business healthy, avoid problems while also optimizing your business performance. Due to the depth of it, business owners often state IT management to be the sole cause of their delays and distraction in key business operations. So, what are the signs that you may be ready to outsource your IT management and need a managed services provider?
Sign 1: IT Problems Just Keep on Coming – Advancements in IT industry are bringing in changing technologies and new methods to master, but you are struggling to keep up with the daily workload and sorting out issues one after the other.
Effect: By hiring a Managed Service Provider you will relieve the burden on your IT staff and achieve more efficient operations.
Sign 2: Your IT Team Can’t Meet the Service Demands – Your IT staff with generalized technology is having a hard time coping with service demands that require specialized IT skills.
Effect: When the need of support solutions goes beyond the skill sets of your staff, managed services from CompuBC are necessary to keep your systems at top functionality under added demand.
Sign 3: You Deal with Critical & Sensitive Information – Your business stores, accesses, or transmits critical data and you are unsure whether you will be able prevent sensitive data leaks, hacks, fraudulent attempts.
Effect: Managed services from CompuBC ensure that critical data such as personal and financial information, and medical records are protected all the times while also employing strategic protocols to deal with theft and intrusion attempts.
Sign 4: You Are Unable to Predict Your IT Budget – You find your IT costs vary widely each month preventing you from making a proper budget plan. Whenever something goes wrong you must pay high troubleshooting charges.
Effect: You hire a managed service provider for a fixed fee, even when you need emergency support you won’t have to pay sky high charges. This allows you to create and stick to a predictable budget.
Sign 5: You Don't Have an IT Support on Your Payroll – You can't afford to have a full-time IT support in your business and you don't have the budget for an IT service contract.
Effect: With a Managed Service Plan from CompuBC, you don't need to break the bank, CompuBC can provide a cost-effective monitoring solutions & a break/fix service as needed.
If your business is experiencing any or all of these signs, it is time to call the IT professionals at CompuBC to become your technology partner.
IT Contract support - When you need a hands on service for your remote clients
We will represent you when providing service for your clients, that way your company can provide full service including on-premise presence.
If your base of operation is at Eastern / Central Canada, and you have an office or clients in Western Canada, remote support is just not enough. You need us, we can help you!
Our responsibility as I.T. contractors:
- Meet with clients to determine requirements
- Work with clients to define the scope of a project, plan timescales and the resources needed
- Clarify a client's system specifications, understand their work practices and the nature of their business
- Travel to customer sites and liaise with staff at all levels of a client organization
- Define software, hardware and network requirements by analyze IT requirements and provide independent and objective advice on the use of IT
- Develop agreed solutions and implement new systems and present solutions in written or oral reports
- Help clients with change-management activities
- Design, test, install and monitor new systems
- Prepare documentation and present progress reports to customers
- Provide training for users and other consultants
- Be involved in sales and support, and where appropriate, purchase systems where appropriate and maintain contact with client organizations
We can assign an IT tech representative for your apparitions in BC.
Our SLA can be adjusted to your needs, on-call, a few days a week / month, or just a complete outsourcing services.
Our SLA can be adjusted to your needs, on-call, a few days a week / month, or just a complete outsourcing services.
