WE TAKE CARE OF YOUR IT SO YOU CAN FOCUS ON YOUR BUSINESS

Grow, Manage and Protect Your Business with our help.
We provides the full spectrum of IT Services that growing organizations need to operate efficiently and compete effectively to helps your business use technology to grow and protect what you have worked so hard to build by providing Customized IT Support Solutions to fit your business and budget. You Focus on what you do best, we handle the rest. From virtualization solutions, Cloud Computing, Data Backup to technical support.

Experienced IT Support for Your Business
You need the skills and advice of accomplished IT professionals. They provide you with precise information needed to choose-

• The hardware best suited for your needs.
• Software to optimize your operations.
• High-tech security products to protect you and your customers.
• Provide your business with safeguards, ensuring it runs smoothly.

Installing your new hardware, software, and security correctly is of utmost importance, and must be done according to best practices. Many enterprises have the latest and greatest technology, but they make the mistake of not having it properly installed, or taking unnecessary shortcuts. Having hardware, software and security installed by one of our IT professionals will-

• Last longer. Technology designed and installed correctly is cost efficient and lasts longer. Your IT support will teach you how to get the most out of the technology installed using easy to understand language.
• Minimize downtime. Technology installed precisely runs smoother, reducing downtime and spurring productivity. Our customers have a low number of IT faults thanks to our training and because the equipment is installed correctly.
• Reduce frustration. Nothing creates frayed nerves and chaos in the workplace than technology not working properly. Let our properly trained IT professionals maintain your IT, and seamlessly productive days are yours to enjoy.

Flexible Support For Your Budget
​We support businesses of all sizes, boosting their potential and growth. We give you flexible support options, optimized for your needs and budget.
There are a variety of contracts to choose from that will fit your needs. For those who do not wish to pay a fixed monthly fee, we can work with you too. Our flexible pay-as-you-go options are open and transparent, without any tie-ins.
Every support option comes with a quick response service level agreement, providing your business with peace of mind and minimal hassle. Additionally or separately, your business can pay us to maintain equipment, security, hardware, and software, making sure your backups run smoothly, giving you one less thing to worry about.

Our Promise to You
We take pride in our work, and it is in our best interest that your business succeeds. Our commitment to your IT support is taken seriously, and we promise to-

• Respond Quickly– We will respond to every IT issue within an hour. This will ensure that your business runs as smoothly and efficiently as possible.
• Be Jargon Free– Not everyone speaks the techie dialect, so we always communicate in clear, concise, easy to understand language. It helps neither you or us if we can not communicate with ease.
• Be Cost-Effective– We have price plans for every sized business. All businesses start off small, and your success guarantees ours.

Just a few of our many services

• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Report malicious or suspicious activity on the server and network.
• Maintain user access administration
• Disaster recovery planning.
• Physical security.
• Perform regular security monitoring to identify any possible intrusions.
• Repair and recover from hardware or software failures
• Adding / expending your network
• Install new or add printers, gateways, routers, network bridges, switches, repeaters, wireless access point and more

On-Site service for small business, office computers maintenance, servers and networks without binding contracts.

On-Site Help Desk Support - CompuBC as your IT Business Extension

All of our IT help desk services are fast and reliable, providing you with the support you need when you need it most.

• Quick, local response to routine user support questions (Microsoft applications, email, etc.)
• Server & Workstation support.
• Remote Support.
• Application installation and troubleshooting.
• Office 365, Anti-virus and anti-malware, Data backup and recovery, proactive monitoring services and more.
• User creations and setup.
• Peripheral Equipment setup (Printers, scanners, etc.)
• Mobile device email integration and troubleshooting
• Coordination with other technology vendors, such as cloud, software, or Internet service providers when needed.

At CompuBC, our highly trained and skilled IT help desk support technicians can troubleshoot issues right on your desktop, laptop, or server, resolving your computer problems in the best possible way.

Unlike a typical IT firm, you don’t deal with a different IT Guy every time you need support.
​When you have an issue or need IT support, you’ll get the same person every time.

Fed up with IT issues? Here are the top 5 signs you need a MSP (Managed Services Provider) to get your business back in shape!

IT management is the base of all business operations. No matter what time of the year it is, or season, your IT systems need to give you the best performance 24/7. However, management of IT systems can be difficult and expensive. It can also get you to lose focus from core business activities, if something in your IT systems goes terribly wrong, for example a server downtime.

It’s one of those processes that require consistent planning, research, and analytics to keep your online business healthy, avoid problems while also optimizing your business performance. Due to the depth of it, business owners often state IT management to be the sole cause of their delays and distraction in key business operations. So, what are the signs that you may be ready to outsource your IT management and need a managed services provider?

Sign 1: IT Problems Just Keep on Coming – Advancements in IT industry are bringing in changing technologies and new methods to master, but you are struggling to keep up with the daily workload and sorting out issues one after the other.

Effect: By hiring a Managed Service Provider you will relieve the burden on your IT staff and achieve more efficient operations.

Sign 2: Your IT Team Can’t Meet the Service Demands – Your IT staff with generalized technology is having a hard time coping with service demands that require specialized IT skills.

Effect: When the need of support solutions goes beyond the skill sets of your staff, managed services from CompuBC are necessary to keep your systems at top functionality under added demand.

Sign 3: You Deal with Critical & Sensitive Information – Your business stores, accesses, or transmits critical data and you are unsure whether you will be able prevent sensitive data leaks, hacks, fraudulent attempts.

Effect: Managed services from CompuBC ensure that critical data such as personal and financial information, and medical records are protected all the times while also employing strategic protocols to deal with theft and intrusion attempts.

Sign 4: You Are Unable to Predict Your IT Budget – You find your IT costs vary widely each month preventing you from making a proper budget plan. Whenever something goes wrong you must pay high troubleshooting charges.

Effect: You hire a managed service provider for a fixed fee, even when you need emergency support you won’t have to pay sky high charges. This allows you to create and stick to a predictable budget.

Sign 5: You Don't Have an IT Support on Your Payroll – You can't afford to have a full-time IT support in your business and you don't have the budget for an IT service contract.

Effect: With a Managed Service Plan from CompuBC, you don't need to break the bank, CompuBC can provide a cost-effective monitoring solutions & a break/fix service as needed.

If your business is experiencing any or all of these signs, it is time to call the IT professionals at CompuBC to become your technology partner.

Learn more about Managed Services

IT Contract support - When you need a hands on service for your remote clients

We will represent you when providing service for your clients, that way your company can provide full service including on-premise presence.

If your base of operation is at Eastern / Central Canada, and you have an office or clients in Western Canada, remote support is just not enough. You need us, we can help you!

Our responsibility as I.T. contractors:

• Meet with clients to determine requirements
• Work with clients to define the scope of a project, plan timescales and the resources needed
• Clarify a client's system specifications, understand their work practices and the nature of their business
• Travel to customer sites and liaise with staff at all levels of a client organization
• Define software, hardware and network requirements by analyze IT requirements and provide independent and objective advice on the use of IT
• Develop agreed solutions and implement new systems and present solutions in written or oral reports
• Help clients with change-management activities
• Design, test, install and monitor new systems
• Prepare documentation and present progress reports to customers
• Provide training for users and other consultants
• Be involved in sales and support, and where appropriate, purchase systems where appropriate and  maintain contact with client organizations

We can assign an IT tech representative for your apparitions in BC.
Our SLA can be adjusted to your needs, on-call, a few days a week / month, or just a complete outsourcing services.