Business Service Cost

Service	Description	Cost	Prorated Cost (For our Managed Services clients)
Level 1 Business Labor	Desktops, Laptops, Workstations, Printers. Peripheral Equipment, Software, Basic Networks.	$120/Hour	$100/Hour
Level 2&3 Business Labor	Servers, Firewalls, Networks, Infrastructure.	$150/Hour	$130/Hour
Level 1 Business Remote Support	Desktops, Laptops, Workstations, Printers. Peripheral Equipment, Software, Basic Networks. billed in 15-minute increments	$90/Hour	$70/Hour
Level 2&3 Business Remote Support	Servers, Firewalls, Networks. billed in 15-minute increments	$110/Hour	$90/Hour
IT Equipment Relocation	Relocate your IT equipment. After hours based on a time that is convenient for you to minimize work disruption and disconnect your equipment. Once the equipment relocated, we will then reconnect it all up and get you up and running as soon as possible.	Call	Call

Managed Services

Let's make it simple, the cost is simple to understand, easy to stay ahead of your monthly expense, and (we know, as a business owner, this is important for you) affordable.
We have complete confidence in our service, and we're sure that you will stay with us. That is why we don't have any binding service contracts!

$50 per site for network monitoring.
$25 per computer for Managed Services with a managed virus / malware protection
A Backup option will be fitted for your organization needs, especially against Ransomware. We have multiple option and we got you covered.
Managed add-ons will be added by demand. Files Cloud Backup, Business continuity & disaster recovery, Malwarebytes, Breach Detection, Monitor employees PC activity.
Service, when needed or requested will be billed by the level of service above, with prorated cost for your service calls.

Simple right!

What's included in our Managed Services

Proactively monitor Infrastructure that covers the full spectrum of hardware on your network, computers, printers, switches, routers, modems, firewalls, NAS, SAN, VoIP, etc. We will get a notification if any of your equipment changes, goes down, or is added to the network.
Service desk support, once an end-user makes a service request –by phone, email, or creating a ticket – aims to resolve that call through the service desk in as short a time as possible.
Remote support. Connect remotely to a PC, Mac, Server, switch, firewall, and quickly help to resolve the problem with our set of tools.
Workstation Automation. Ensure that your computer runs at an optimal condition by reducing hardware failure and replacing hardware before a total loss. Make sure your Windows system is clean from junk. Your Windows is updated and software patched, create a system restore points, hard drive optimization, alert you if you are running out of space or running out of resources, and much more.
Server maintenance. Schedule a server update, hard drives integrity and RAID checkup, capacity regulating.
Monitor the workstation and server virus protection, block viruses and malware, and get immediate notification if your system is at risk.

We’ll tailor our services to your business and your users, and we’ll keep in constant contact to make sure you’re receiving the service you need.

Managed add-ons

Managed Malwarebytes - $10 per computer/month
Comprehensive security that blocks malware, hackers, viruses, ransomware, and malicious websites that traditional antivirus isn’t smart enough to stop.

Protects your identity and privacy from hackers
Protects your documents, financial files from ransomware
Protects you from malicious and fraudulent websites
Stops malware that degrades computer performance
Crushes malware attacks that corrupt your programs
Suspends Malwarebytes notifications when using selected programs
Cleans up an already-infected computer

Teramind Managed Monitoring employees PC activity - From $18 per computer/month
We can easily monitor web and application usage and watch what’s happening on your staff screens live or on-demand.
Service covered, Live screen monitoring, Video screen recording, Data storage, Web filtering, Real-time session info, Web & apps tracking, Attendance, Snapshots, Keystrokes, Files usage, Stealth or tray icon, Behavior rules, and alerts, Monitoring profiles.
The client app runs in stealth mode on a work computer, so your employees won’t see additional icons or processes. The system is free to try on three computers.

File Level Cloud Backup - $10 per license for 50 gig of data / $0.15 for every additional gig
Our managed system can provide a complete integrated backup solution offering file-level backups to local, network, and cloud storage destinations.
We will make sure that your critical business files will automatically get backed up with our managed service.

Huntress managed breach detection service - $10 per computer/month
Huntress providers layer preventative security by detecting threats that slip past antivirus.

Detect - Expose attackers who abuse legitimate Windows applications and processes to bypass other security systems and establish persistence.
Analyze - Receive custom incident reports that combine automated intelligence with human expertise to understand the scope and severity of potential threats.
Respond - Eliminate hackers who are dwelling in your secure environments, with one-click execution of automated actions and step-by-step guidelines to harden your security and reduce future risk.
Report - Track incidents, review investigations, and generate client-facing collateral to demonstrate the value of your security services.

The deployed Huntress agent begins collecting relevant data and activity associated with persistence mechanisms.
Once captured, data is automatically analyzed to highlight known threats and identify new and potentially malicious activity.
A ThreatOps team reviews potential footholds—and if one is verified, the system creates a custom incident report with a detailed overview of our investigation.
Alongside the report, Huntress includes one-click execution of automated remediation actions and step-by-step instructions for any additional work that’s required.

Business continuity & disaster recovery - from $25 per computer/month
Our software agent will take a snapshot of your Windows OS, including all your files and data, programs, printers, settings, etc.
Cryptovirus, bad Windows update, fire, flood, theft, or drive failure. We can revert to a previously saved snapshot.
It is the best insurance policy for your data and business operations.